MJA | LEADING • LEARNING • TEAMING

Building capacity to lead, learn and perform together

We help organisations build the leadership capacity they will need next, create learning through work and community, and strengthen the teams and relationships through which strategy gets done.

Real work. Deliberate stretch. Better conditions for performance.

OUR POINT OF VIEW

Development should change what people are capable of doing.

People rarely grow because they have been given another model. They grow when consequential work stretches how they think, relate, decide and act — and when there is enough challenge, support and reflection to learn from the experience.

01

Start with the work, not the programme.

The performance challenge and organisational context should shape the development — not the other way round.

02

Design the conditions, not the behaviour.

Purpose, relationships, roles, authority and ways of working create the environment in which better behaviour becomes possible.

03

Grow capacity, not just capability.

Skills matter. So does the capacity to hold complexity, competing perspectives and uncertainty without retreating to easy answers.

04

Develop through practice.

Insight matters when it becomes experiment, reflection, adaptation and better performance in the work itself.

DESIGNED IN CONTEXT

No universal formula. Better questions, better design.

We work from what this leader, this team and this organisation need to become capable of, here and now.

01

Understand

Diagnose the challenge, stakeholder system and conditions surrounding performance.

02

Design

Create the experience around the work, context and people who need to make change happen.

03

Experiment

Put new practices to work in consequential situations, not just in the classroom.

04

Learn

Use dialogue, coaching and reflection to turn experience into insight and adaptation.

Our work in practice

Eight examples showing the breadth of the MJA portfolio in real organisational work.

LEADERSHIP & TALENT SYSTEMS

SAP

Connecting talent, leadership and team effectiveness as one enterprise system

ENTERPRISE LEADERSHIP

HSBC

Helping Managing Directors shape their leadership at enterprise level

FUTURE LEADERS

Prudential PLC

Developing a global pool of future leaders

LEARNING & CAPABILITY SYSTEMS

Heathrow

Redesigning the learning system for a world-class airport

ACTION LEARNING & ENTERPRISE CHALLENGES

Dentsu

Using the Enterprise Action Lab to develop growth leaders

COMMUNITIES OF PRACTICE

AB Sugar

Measuring the value created by global Communities of Practice

TEAM EFFECTIVENESS

Unilever

Creating a scalable service architecture for team development

CROSS-BOUNDARY COLLABORATION

AAK

Turning operating principles into real enterprise choices

View all client stories

Thinking that informs our practice

Our practice is shaped by research, experience and continued inquiry into how people lead, learn and perform together.

LEADING

Developing Future Leaders with an Enterprise Mindset

How adaptive, collaborative and vertical development can prepare leaders for greater organisational complexity.

Read article
LEARNING

The Hidden Thresholds in Communities of Practice: When Growth Stalls

Why communities often stall after early success, and what helps them become part of organisational learning infrastructure.

Read article
TEAMING

High Performance by Design: Why Great Teams Don’t Just Happen

Why designing the conditions around performance matters more than prescribing an ideal set of team behaviours.

Read article

View all thinking

A practice built around one enduring question

For more than three decades, Mark Jenner’s work has explored what enables people to do extraordinary work together. MJA brings that thinking into how organisations build leadership capacity, develop capability through work and community, and improve collective performance — combining research, design and facilitation with deep experience of working inside complex organisations.

About MJA

“Mark’s design approach; the questioning he drives; and his facilitative approach to bring together all stakeholders … were key in moving the programme forward.”

Senior Manager, Group Talent, Prudential Plc

Working on a leadership, learning or collective performance challenge?

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