"Mark's design approach; the questioning he drives; and his facilitative approach to bring together all stakeholders across the design team and company, were key in moving the programme forward directionally, to meet the business requirements. Secondly, Mark has a talent for understanding and navigating our complex stakeholder environment; and a lovely manner in building relationships and partnerships across different cultures, from emerging leaders, via diverse contributors and faculty, through to senior leadership. Finally, Mark is flexible, pragmatic and kind - an absolute pleasure to both work with and know."