MJA | LEADERSHIP & ORGANISATION DEVELOPMENT

Leadership, teams and learning for the work that matters

We help leaders, teams and organisations build the capacity to perform, adapt and grow in complexity — by designing development around the challenges they are actually trying to solve.

Real work. Deliberate stretch. Better conditions for performance.

OUR POINT OF VIEW

Development should change what people are capable of doing.

People rarely grow because they have been given another model. They grow when consequential work stretches how they think, relate, decide and act — and when there is enough challenge, support and reflection to learn from the experience.

01

Start with the work, not the programme.

The performance challenge and organisational context should shape the development — not the other way round.

02

Design the conditions, not the behaviour.

Purpose, relationships, roles, authority and ways of working create the environment in which better behaviour becomes possible.

03

Grow capacity, not just capability.

Skills matter. So does the capacity to hold complexity, competing perspectives and uncertainty without retreating to easy answers.

04

Develop through practice.

Insight matters when it becomes experiment, reflection, adaptation and better performance in the work itself.

Where we work

01

Leadership Development

Developing leaders for greater scope, complexity and enterprise responsibility.

Includes: enterprise leadership, transitions, purpose and vertical growth, adaptive change.

02

Team Effectiveness

Helping leadership teams and cross-boundary teams become more capable of doing the work that matters.

Includes: team design, collective performance, trust and challenge, stakeholder relationships.

03

Learning & Communities

Building learning systems and Communities of Practice that turn distributed experience into organisational capability.

Includes: Communities of Practice, learning in the flow of work, social learning, organisational capability.

DESIGNED IN CONTEXT

No universal formula. Better questions, better design.

We work from what this leader, this team and this organisation need to become capable of, here and now.

01

Understand

Diagnose the challenge, stakeholder system and conditions surrounding performance.

02

Design

Create the experience around the work, context and people who need to make change happen.

03

Experiment

Put new practices to work in consequential situations, not just in the classroom.

04

Learn

Use dialogue, coaching and reflection to turn experience into insight and adaptation.

Client stories

Examples of MJA’s work across leadership development, organisational learning, teams and transformation.

HSBC

Preparing for the transition to enterprise leadership

Prudential PLC

Developing a global pool of future leaders

AB Sugar

Measuring the value created by global Communities of Practice

Dentsu

Using the Enterprise Action Lab to develop growth leaders

Southwark Council

Creating a team of teams for Organisation Transformation

Vodafone

Preparing next generation talent to lead digital transformation

East Thames Group

Engaging the Senior Leadership team in Cultural transformation

View all client stories

Thinking that informs our practice

Our practice is shaped by research, experience and continued inquiry into how people learn, lead and perform together.

TEAMS

High Performance by Design: Why Great Teams Don’t Just Happen

Why designing the conditions around performance matters more than prescribing an ideal set of team behaviours.

Read article
COMMUNITIES

The Hidden Thresholds in Communities of Practice: When Growth Stalls

Why communities often stall after early success, and what helps them become part of organisational learning infrastructure.

Read article
ENTERPRISE LEADERSHIP

Developing Future Leaders with an Enterprise Mindset

How adaptive, collaborative and vertical development can prepare leaders for greater organisational complexity.

Read article

View all thinking

A practice built around one enduring question

For more than three decades, Mark Jenner’s work has explored what enables people to do extraordinary work together. MJA brings that thinking into leadership development, team effectiveness and organisational learning — combining research, design and facilitation with deep experience of working inside complex organisations.

About MJA

“Mark’s design approach; the questioning he drives; and his facilitative approach to bring together all stakeholders … were key in moving the programme forward.”

Senior Manager, Group Talent, Prudential Plc

Working on a leadership, team or organisational challenge?

We’d be interested to hear what you are trying to make possible.

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